Every customer has different service requirements. We match your needs. Our RQS Service modules help you execute your individual production process with as few unexpected interruptions as possible. If you do need the support of RQS at any point, our experts are at your side – with prompt, highly qualified, worldwide service.

Service Parts

When a part fails, two things count: Prompt delivery of the replacement part with hassle-free installation of the component. Reicofil Quality Service provides spare part service designed to meet precisely these requirements: With more than 60,000 pieces on stock, our warehouse is one of the biggest in the industry.

  • Spare part quality with original parts, pre-configured and tested
  • Cost reduction with attractive pricing
  • Optimized, customer-oriented spare part packages
  • Quick delivery and stocking of fault-critical spare parts
  • Inspection and repair of service parts
  • Our spare part service is available 24 hours, 365 days


Upgrades / Modifications

Keeping your production competitive doesn't have to mean a huge investment. Meet all the prerequisites for long-term profitable and high-quality production with our extensive range of modifications and our expert consultation.

Diagnostic Center

When it comes to service, one thing counts above all: Personal, expert consultation. With the Reicofil Diagnostic Center, we have built up a worldwide network of service experts who can quickly come to your aid if problems arise.

Remote Service
Remote support for prompt solutions.

With your permission, our experts can provide support even more directly via a remote internet connection: Using a direct secure VPN connection, we establish live communication with your line. This speeds up the diagnostic analysis and in many cases, enables us to provide corrective action without costly, time intensive visits to your site.

Site Management

Service – for us, this also has a second meaning: Taking preventative measures to ensure the high availability of your line. With proper maintenance and service work and with trained personnel, you can produce economically without interruption.

Training personnelImprove process skills

Successful production requires skilled machinery personnel. We train your employees specifically for your individual line. We are happy to come to you or train your personnel at our site.

Possible subjects

  • Instruction on applying line-typical hardware and software for problem diagnosis and corrective action by your personnel
  • Instruction on the processing technology: from the basics to the product
  • Start-up consultants do scheduled check-ups to ensure that everything runs smoothly after line start-up.
  • Comprehensive training "on demand"

Service Logistics

Shipping, customs matters, express delivery: The supply of service parts is always associated with administrative tasks and logistics. We are internally specialized in managing these, we deliver quickly and on schedule, and we are happy to take over a share of these responsibilities for you.

Your contact


Desiree Aringhoff

Human Resources

+49 2241 23510-169 desiree.aringhoff@reife...

Research & Development

Detlef Frey

Head of Research & Development

+49 2241 93261-942 detlef.frey@reifenhause...


Markus Müller

Sales Director

+49 2241 93261-840 +49 2241 93261-577 info@reicofil.com


Irfan Altuntop

Service Director

+49 2241 93261-617 irfan.altuntop@reifenha...

LCC Reifenhäuser

Pokrovsky Boulevard, 14/6-8
109028 Moscow

P +7 495 956 75 77
P +7 495 917 54 55
F +7 495 956 47 02

Reifenhauser Incorporated

12260 W 53rd Street North
Maize KS 67101

P +1 316 260-2122
F +1 316 260-8033

Reifenhauser Plastic Machinery (Suzhou) Co. Ltd.

BLD. 8, No.2 Ousheng Road, Pingwang Town, Wujiang District, Suzhou
Post Code: 215221

P +86 512 65686036
F +86 512 65686031

Reifenhauser S.r.l.

Via N. Machiavelli 1
20025 LEGNANO (Mi)

P +39 0331 579867

Reifenhäuser (India)
Marketing Ltd.

229, Udyog Bhavan
Sonawala Road, Goregaon (East)
Mumbai 400 063

P +91 22 2686 2711
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Reifenhäuser GmbH & Co. KG

Manila Office
Lot 17, Block 56, Francisco Reyes St.
Garden Abelardo Homes, BF Homes
Paranaque City 1718

P +63 24033395

Reifenhäuser Latina SpA

Miguel Claro 195, Of. 207
Providencia Santiago,

P +56 2 25847292

Reifenhäuser Private Ltd.

Ho Chi Minh City Office
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180 - 192 Nguyen Cong Tru
Nguyen Thai Binh Ward Dist.1
Ho Chi Minh City

P +84 8 62879137
F +84 8 62884691

Reifenhäuser Private Ltd.

Asian Pacific Headquarter
25 International Business Park
#04-72 German Centre
Singapore 609916

P +65 65628740
F +65 65636136

Reiloy Metall GmbH

Istanbul Office
Atakent Mah – 243 Sok,
TEMA Istanbul
6/B Daire 31
34307 – kücükcekmece – Istanbul

Reiloy USA Corp.

12260 W 53rd Street North
Maize, KS67101

P +1 800 247 1144
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